Services / Department AI Training / Clerks, Records, and Public Information Offices
AI Training for Clerks, Records, and Public Information Offices
AI for records requests, document processing, and public information, with public records and retention rules in mind.
$150 per hour. $125 per hour when two or more departments train together.
Most departments need about 6 to 8 hours in total: a 3-hour workshop, about 3 hours preparing your guide and playbook, and a 1-hour follow-up.
What your team learns
- Processing public records requests
- AI-assisted redaction and checking it
- Summarizing meeting minutes
- Answering public inquiries
Rules and risks we cover
- Public records laws that can apply to AI prompts and outputs
- Records retention schedules
- Redaction accuracy
What’s included
- A half-day workshop, on-site or virtual, built around your department’s real tasks
- A department AI use guide: approved uses, data rules, and review steps
- A playbook of prompts and workflows your team can use the next day
- A follow-up session 30 days later to answer questions and adjust the playbook
Related services
- Information Governance and AI Records RetentionRules for how long to keep AI prompts, outputs, and related records, and how to find them when needed.
- AI Acceptable Use PolicyA clear, written policy that tells your people which AI tools they can use, for what work, and with what data.
Other public sector departments
Talk through your AI and privacy questions
Tell us what you're working on, and we'll reply within one business day.